Teller
About The Position
This full-time career opportunity is based at the Muhlenberg financial center in Reading, Pennsylvania, and is approximately 40 hours per week. The teller must be available to work around branch operating hours; the branch does not operate on Sundays. The Teller provides an exceptional financial center customer experience while accurately facilitating customer transactions and referring customers to bank products and services. The role promotes banking solutions that support customers’ service needs and financial goals, and assists with operational activities and responsibilities. The position also requires compliance with applicable regulations and bank policies, identifying and mitigating risk, and using digital solutions and technology to support customers and solve problems. The hourly rate is $17.25–$24.23. The role is eligible for a short-term incentive compensation plan, subject to individual and company performance. Fulton Bank offers a comprehensive benefits package to eligible employees.
Requirements
- 6 to 12 months of customer service experience (required).
- Must be authorized to work in the United States without current or future visa sponsorship by Fulton Bank.
Nice To Haves
- High school diploma or equivalent (preferred).
- 6 to 12 months of cash handling experience (preferred).
Responsibilities
- Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
- Refer customers to products and services at the financial center; recognize, demonstrate, and follow through on referral opportunities.
- Build relationships through customer conversations to ensure appropriate products and services are offered and customer needs are met.
- Manage risk and comply with applicable regulations and Fulton policies and procedures, including operational, security, and settlement procedures.
- Use sound judgment to identify and mitigate loss.
- Use practical knowledge of digital solutions and technology to support customers and solve problems.
- Assist with operational activities and responsibilities.
- Complete assigned compliance training by established due dates, understand compliance risks, ensure compliance with applicable laws and regulations, and escalate risks to the appropriate level of management.
- Perform other job duties as assigned by the manager.
Benefits
- Medical plans with prescription drug coverage
- Flexible spending account or health savings account, depending on the medical plan selected
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) program with employer match
- Employee Stock Purchase Plan
- Paid time off programs, including holiday pay
- Paid volunteer time
- Disability insurance coverage
- Maternity and parental leave
- Adoption assistance
- Educational assistance
- Wellness program with financial incentives
- Short-term incentive compensation plan, subject to individual and company performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
