Teller

CENTRAL BANCOMPANY, INC.•Centralia, MO

About The Position

The Teller provides accurate, friendly, and professional service to bank customers during daily transactions, including deposits, check cashing, and issuing money orders and official checks. The role involves recognizing customer needs and recommending appropriate bank services, participating in branch sales goals, and delivering service in accordance with the Legendary Service Standards. The Teller also balances daily work, researches differences, follows bank policies and regulations, and assists with daily Teller/ATM area operations.

Requirements

  • High school diploma or GED certificate.
  • Ability to count U.S. currency.
  • Enjoy customer interactions, including actively identifying referral opportunities and using a needs-based sales model.
  • Ability to stand for long periods of time.
  • Ability to lift 20 lbs.

Nice To Haves

  • Cash handling and/or customer service experience.

Responsibilities

  • Handle customer transactions, including deposits, check cashing, and issuing money orders and official checks.
  • Recognize customer needs and suggest appropriate bank services.
  • Actively participate in the branch sales program and work toward sales goals.
  • Provide customer service in accordance with the Legendary Service Standards.
  • Balance daily work and research differences where applicable.
  • Perform teller functions in accordance with established bank policies, procedures, and regulations.
  • Assist with the daily operations of the Teller/ATM areas.
  • Perform other duties as assigned.
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