Teller

Arkansas Federal Credit Union • Bryant, AR

13d • $20

About The Position

As a Teller at Arkansas Federal Credit Union, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Your primary role is to use a proven methodology to engage members in meaningful conversations, understand their financial needs, and connect them with appropriate products at the right time. You build positive relationships and earn member trust to support long-term connections, manage teller transactions efficiently, understand the credit union’s products and services, and refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives.

Requirements

• At least 7 months of related customer service experience.
• Knowledge of financial industry models and products.
• At least a high school diploma or equivalent.
• Friendly, conversational, and trustworthy.
• Technologically proficient.
• Passionate and sincerely concerned for others.

Responsibilities

• Build positive relationships and earn member trust to retain long-term connections.
• Efficiently manage teller transactions, including deposits, withdrawals, and payments.
• Understand Arkansas Federal products and services to enhance the member experience.
• Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives.
• Engage members in meaningful conversations to understand their financial needs and connect them with suitable products.

Benefits

• Medical, dental, vision, and life insurance.
• Long- and short-term disability.
• 401(k) with employer match and an additional pension plan at no cost to the employee.
• Tuition reimbursement.
• Four weeks of paid time off and 11 paid holidays in the first year.
• Paid community involvement: up to 48 hours for hourly employees and unlimited time for salaried employees.
• Learning and development opportunities.
• Advancement opportunities.
• Arkansas Federal Credit Union membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED