Teller

Columbia Bank • Escondido, CA

17d • $20 - $24 • Onsite

About The Position

Tellers are often the first point of contact for clients and help deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the role ensures banking transactions are completed accurately, ethically, confidentially, and in compliance with bank procedures and applicable regulations. Tellers maintain and enhance client relationships through meaningful conversations that identify client needs and opportunities to provide relevant bank products and services.

The role performs teller transactions and cash-handling functions, supports daily activities that maintain branch integrity, and mitigates risk through proper safekeeping and accounting of funds. Tellers interact with internal and external clients, keep current on bank products and services, and support branch referral goals by identifying basic banking needs and referring clients to appropriate business partners.

This position is fully onsite at the posted location: 840 West Valley Parkway, Suite 200, Escondido, CA 92025. The pay range is $20–$24 per hour. The selected candidate’s rate depends on job-related factors, and the role may be eligible for performance-based incentive compensation.

Requirements

• High school diploma or GED.
• Ability to learn and comply with bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• Two years of previous banking or customer service experience.
• Bilingual ability.
• Ability to learn and develop skills for identifying proactive relationship-building opportunities, such as outbound telephone calls to clients.

Responsibilities

• Perform client teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
• Perform and support daily branch-integrity tasks, such as balancing the ATM using appropriate double custody, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
• Mitigate risk by safeguarding cash in the drawer and promptly accounting for or transferring funds.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions aligned with the bank’s Breakthrough Client Service Standards.
• Build and maintain client relationships through meaningful conversations that uncover financial needs and identify appropriate products and services.
• Continuously develop knowledge of Columbia Bank products and services and stay current on changes.
• Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.

Benefits

• Competitive incentive plan.
• Professional development through tailored premier banker programs.
• Career growth paths.
• Medical, dental, and vision plans for eligible associates.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED