Teller

Frost Bank • San Marcos, TX

5d

About The Position

As a Teller at Frost, you are a first point of contact for many customers and set the standard for their banking experience. You build relationships with customers across generations through trust, integrity, empathy, and genuine care. The role provides customer service and teller services while meeting consumer banking performance standards and following bank policies and procedures.

Requirements

• Availability Monday–Friday, 1:00 pm–6:00 pm, with rotating Saturdays, 8:30 am–1:30 pm.

Nice To Haves

• Excellent written and verbal communication skills.
• Next-level customer service skills.
• Proficiency in Microsoft applications.
• Cash-handling experience.

Responsibilities

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards.
• Perform daily credit and debit transactions in compliance with established bank policies and procedures.
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions.
• Fill change order requests, process wire transfers and bankcard advances, and exchange negotiable instruments.
• Manage risk while actively practicing loss prevention.
• Use critical-thinking skills and pursue accuracy and efficiency.
• Take action using Integrity, Caring, and Excellence to achieve all-win outcomes.

Benefits

• Medical, dental, vision, long-term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Health and wellness programs, including an Employee Assistance Program.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed