Teller

First Interstate BancSystem•Coeur D'Alene, ID

5d•Onsite

About The Position

The Teller is responsible for daily teller transactions in both the lobby and drive-up locations of the branch. The position delivers outstanding client service and develops and maintains client relationships by recognizing referral opportunities for additional products and other lines of business. The role is based at the Coeur d'Alene, Idaho Sherman Ave. branch.

Requirements

High school diploma or General Education Degree (GED).
Ability to handle confidential and sensitive information with discretion.
Strong mathematical aptitude.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Exceptional attention to detail.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for qualified individuals with disabilities.
Regular and predictable attendance is required.

Nice To Haves

Experience in a cash handling role is preferred.

Responsibilities

Process deposits, loan payments, check cashing, savings withdrawals, night and mail deposits, cashier’s checks, and savings bond redemptions.
Answer client questions in person and over the telephone.
Process additional transactions, including preparing currency transaction reports.
Identify basic cross-sell and referral opportunities, inform clients about services and product promotions, determine client needs, and direct clients to a banker.
Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
Process consumer credit card applications.
Complete special client requests, including account closures, check orders, foreign currency exchanges, special statements or copies, referrals, and safe-deposit box procedures.
Reconcile the cash drawer, count and package currency and coin, submit excess cash and mutilated currency to the vault custodian, and maintain appropriate cash supplies.
Follow bank operations and security procedures, participate in dual-control functions, maintain client traffic surveys, audit other teller currency, and assist with certification of proof.
Protect confidential information and help safeguard bank operations.
Attend training sessions to enhance job knowledge.
Welcome new or different requests and support team members in achieving results.
Demonstrate basic product knowledge and proficiency with client-facing systems, and complete work accurately with minimal errors.
Participate in volunteer activities.
Perform other duties as assigned.