Teller

Columbia Bank•Longview, WA

13d•$18 - $22•Onsite

About The Position

As the first point of contact for most clients, the Teller helps deliver the bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The role also maintains and enhances client relationships through meaningful conversations that uncover client needs and identify opportunities to offer additional bank products and services. The Teller handles cash and client transactions, supports daily branch-integrity tasks, and mitigates risk by safeguarding and promptly accounting for or transferring funds. The role interacts with internal and external clients, provides proactive solutions and problem resolution, maintains current knowledge of the bank’s offerings, and supports branch referral goals by identifying client needs and referring appropriate basic banking products to business partners. This role is fully onsite at the posted location: 1225 WA Way, Longview, WA 98632. The pay range is $18.00–$22.00. The selected candidate’s pay rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, with details provided during recruitment.

Requirements

High school diploma or GED.
Ability to learn and comply with Bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash drawer balancing.
Perform and support daily tasks that maintain branch integrity, including using double custody when balancing the ATM, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Mitigate risk by safeguarding money in the cash drawer and promptly accounting for or transferring funds.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution consistent with the bank’s Breakthrough Client Service Standards.
Maintain and deepen knowledge of Columbia Bank products and services, and stay current on changes.
Discuss and uncover clients’ financial needs and identify and offer appropriate products and services.
Support branch referral goals by identifying and referring basic bank products to the appropriate business partner.

Benefits

Competitive incentive plan.
Professional development through tailored premier banker programs.
Career growth opportunities and clear paths toward professional goals.
Eligible associates scheduled to work at least 30 hours weekly receive comprehensive medical, dental, and vision coverage.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.