Teller

Columbia Bank•Denver, CO

3d•$20 - $22•Onsite

About The Position

The Teller is the first point of contact for most clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with bank procedures and regulations. The role also maintains and enhances client relationships through meaningful conversations that identify client needs and appropriate opportunities to offer bank products and services. The Teller handles client transactions and cash, supports daily operational tasks that maintain branch integrity, safeguards and accounts for funds, and provides proactive service and problem resolution. The role requires staying current on Columbia Bank products and services and referring clients to appropriate business partners for basic banking products. This position is fully onsite at the posted location in Denver, Colorado. The pay range is $20–$22 per hour, with possible performance-based incentive compensation. The selected candidate’s pay rate depends on job-related knowledge, skills, experience, education, and geographic location.

Requirements

High school diploma or GED.
Ability to learn and comply with bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
Perform and support daily branch tasks, including balancing the ATM using double custody, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Safeguard cash in the drawer and promptly account for or transfer funds to mitigate risk.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution consistent with the bank’s service standards.
Maintain current knowledge of Columbia Bank products, services, and changes.
Discuss and uncover clients’ financial needs and identify and offer appropriate products and services.
Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan and possible performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth paths.
Medical, dental, and vision coverage for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.