Teller (20 Hour)

KeyBank • Seattle, WA

1d • $18 - $23 • Onsite

About The Position

As a Teller, you provide in-person service to new and existing clients at a KeyBank branch, assist with account transactions and servicing needs, and identify and resolve client issues. You listen for financial wellness opportunities in client conversations and connect clients with a Banker for a deeper conversation. The role supports clients in moving forward in their financial journey while delivering a strong, accurate, and secure banking experience.

You are responsible for performing teller functions efficiently and accurately, following compliance, audit, and security procedures, and balancing your cash drawer within established guidelines. You also help clients use financial wellness tools, stay current on products, fees, and policies, and participate in branch huddles and end-of-day debriefs. Saturday work may be directed by management. Other duties or responsibilities may be assigned or changed.

Requirements

• High school diploma, GED, or equivalent business experience.
• Experience in a client service role.
• Experience handling cash.
• General understanding of PCs, Windows-based applications, and calculators.
• Ability to occasionally operate a motor vehicle with a valid driver's license.
• Strong client service, sales, and communication skills.
• Strong work ethic, integrity, and time-management skills.
• Ability to process cash transactions accurately and securely and balance cash drawers.
• Ability to maintain accurate records and account information.
• Ability to identify and resolve client servicing issues.
• Understanding of banking regulations and security procedures.
• Ability to identify client financial needs and promote relevant products and services.
• Awareness of techniques to detect and prevent fraud.
• Ability to collaborate effectively with teammates.

Nice To Haves

• Notary License.

Responsibilities

• Provide an excellent in-person client experience and welcome new and existing clients.
• Perform teller functions efficiently, effectively, and accurately in a branch setting.
• Assist clients with account transactions and servicing needs.
• Identify and resolve client servicing issues, escalating as needed.
• Listen for financial wellness opportunities and transition clients to a Banker when appropriate.
• Help clients pursue their financial goals using financial wellness tools.
• Attend and participate in in-person morning huddles and end-of-day debriefs.
• Follow compliance, audit, and security procedures and balance the cash drawer within guidelines.
• Maintain knowledge of product guides, fees, and policies.
• Work Saturdays as directed by management.
• Comply with KeyBank policies and procedures and conduct business ethically and professionally.

Benefits

• The position is eligible for benefits; specific benefits are not listed in the posting.
• Incentive compensation may include production, commission, and/or discretionary incentives.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED