Barista - $20/hour + gratuity

Salamander Hospitality, Llc•Aspen, CO

2d•$0 - $20•Onsite

About The Position

The Meadows Café barista prepares coffee-, tea-, and other specialty beverages and provides a high level of service and hospitality to café guests. The role includes taking orders and serving café food offerings, answering questions and recommending menu items, processing orders and payments, maintaining café equipment, and keeping the work and seating areas clean and organized. Baristas also address guest concerns, help improve service processes, and contribute to attracting guests and refining the menu. The position is based primarily in the Meadows Café in a fast-paced, guest-facing environment. The barista may also deliver room-service orders to guest rooms, including outdoors in varying weather conditions. The work may involve moderate noise, hot and cold temperatures, and food and beverage handling. Flexible and long hours are sometimes required, and the role requires standing throughout the shift and maneuvering around the dining area.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Strong verbal and written communication skills with guests, team members, and management.
Active listening and problem-solving abilities to address and resolve guest or employee concerns.
Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
Demonstrated initiative and ability to anticipate guest and operational needs.
Strong organizational skills and attention to cleanliness, efficiency, and productivity.
Ability to apply and understand information, policies, and procedures to achieve operational goals.
Professional appearance and grooming in compliance with company standards, including wearing the proper uniform and nametag.
Consistent attendance and punctuality aligned with business needs.
Ability to stand throughout the entire shift and maneuver throughout the dining area.
Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Flexibility to work long hours when required.

Responsibilities

Greet customers warmly and take food and beverage orders.
Prepare and serve drip coffee, espresso-based drinks, tea, and specialty beverages.
Prepare and serve food items such as soups, sandwiches, and pastries.
Answer guest questions about menu choices and promote or recommend menu options.
Use the point-of-sale system to take orders and process guest payments.
Clean, troubleshoot, and arrange repairs for espresso machines, grinders, coffee machines, and other equipment.
Keep the work environment and café seating area clean, sanitary, and organized.
Respond to and resolve guest concerns or complaints.
Evaluate and modify processes to improve efficiency and service quality.
Help attract new guests and refine the menu.
Cross-train in other areas of hotel operations as needed.
Deliver room-service orders to guest rooms when required.

Benefits

One free meal in the employee dining room per shift for service professionals.
Discounted rates at all Salamander properties for full-time and part-time service professionals.
Free gym usage for full-time and part-time service professionals.
Free onsite parking.
Free ski pass for full-time service professionals during winter; full-time employees who opt out are eligible for a bonus.
50% restaurant food and beverage discount for service professionals.
25% discount on food and non-alcoholic beverages in the café.
On-site We-cycle program.
Monthly service professional recognition program.
Eligibility for employee referral benefits.
Annual recognition program with a live DJ and raffles.
Winter discounted-rate employee housing may be available.
Discounted tennis and pickleball rates.
Medical, dental, vision, short-term disability, and long-term disability benefits for full-time employees after 90 days, with employee contribution.
Employer-provided basic life insurance and basic AD&D after 90 days.
401(k) eligibility for full-time employees after 90 days; part-time employees may qualify after two consecutive years working at least 500 hours.
401(k) match of $0.50 per $1.00 of employee contribution up to 6%, with a five-year vesting period.