Teller (Full Time) - Research Blvd

PROSPERITY BANK•Austin, TX

12h

About The Position

The Teller processes customer deposits, withdrawals, loan payments, transfers, checks, and other negotiable items while promoting bank products and providing courteous, professional customer service. The role requires accurate cash handling and balancing, compliance with established procedures and security requirements, protection of customer privacy, and prompt resolution of customer inquiries. The Teller also works with area personnel and management, completes required records, assists with training as needed, performs assigned night-drop and clerical duties, and maintains clean, secure work areas. This position has no supervisory responsibilities. The schedule is 40 hours per week, Monday through Friday from 8:00 a.m. to 6:00 p.m., with Saturday hours from 9:00 a.m. to 1:00 p.m. once per month.

Requirements

High school graduate or equivalent.
At least one year of related experience, including cash handling.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to apply common-sense reasoning to detailed but uninvolved instructions and problems involving a few variables.
Ability to perform basic math, use decimals to compute ratios and percentages, and interpret graphs.
Ability to communicate and write effectively in complex sentences.
Ability to hear ordinary conversations, use finger dexterity for small movements and typing, and perform repetitive wrist, hand, or finger motions.
Average visual acuity to prepare or inspect documents or operate machinery.
Sedentary work involving sitting most of the time, with occasional exertion of up to 10–25 pounds.

Nice To Haves

Previous Teller experience.
Understanding of bank operations.

Responsibilities

Process customer deposits, withdrawals, loan payments, and transfers between accounts.
Cash checks and other negotiable instruments, and examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders; process credit card cash advances.
Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain balancing records that meet established standards.
Promote and cross-sell bank products and services to meet customer needs and develop or strengthen relationships.
Represent the bank courteously and professionally and promptly resolve customer requests and inquiries.
Operate the online teller terminal and maintain the privacy of customer information.
Follow teller procedures and compliance requirements consistently.
Coordinate with area personnel and management, assist staff as required, and assist with training or orientation as needed.
Keep the supervisor informed of area activities and concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, or Saturdays.
Perform night-drop functions and related clerical duties as assigned.
Ensure work areas are clean, secure, and well maintained.
Maintain the bank’s professional reputation and quality of service.