Teller Part Time Alvarado

Wells Fargo & Company•Alvarado, TX

5d•Onsite

About The Position

Wells Fargo is hiring a Teller for its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming and reliable experience. Tellers represent the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping employees learn about customers’ needs and introduce relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for detailed product conversations. They work with branch teammates to keep daily operations running smoothly and deliver a consistent, high-quality customer experience. The position provides exposure to retail banking and opportunities for long-term career growth, supported by Wells Fargo training, coaching, and a team-based culture. The position is part-time and located at 611 N Parkway Dr, Alvarado, Texas 76009. The schedule includes Saturdays. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills for working effectively with branch teammates.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process transactions and engage customers with care to deliver a positive, reliable branch experience.
Process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships, listen actively to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Use communication and active listening skills to clarify needs and provide clear, simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.