Teller

Columbia Bank • Escondido, CA

16d • Onsite

About The Position

As the first point of contact for most clients, Tellers help deliver the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller ensures banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The role also maintains and enhances client relationships through meaningful conversations that uncover needs and identify opportunities to provide additional bank products and services.

The Teller performs client transactions and cash-handling functions accurately and confidentially, and supports daily tasks that maintain branch integrity. The role mitigates risk by safeguarding cash and ensuring prompt accounting for or transfer of funds. Tellers interact with internal and external clients, anticipate needs, provide proactive solutions, stay current on the bank’s products and services, and refer clients to appropriate business partners.

This position is fully onsite at 840 West Valley Parkway, Suite 200, Escondido, CA 92025. The pay range is $20–$24; the selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.

Requirements

• High school diploma or GED.
• Ability to learn and comply with all bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• Two years of previous banking or customer service experience.
• Bilingual ability.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
• Complete daily branch-integrity tasks, such as balancing the ATM using double custody, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
• Safeguard money in the cash drawer and ensure prompt accounting for or transfer of funds to mitigate risk.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions consistent with the bank’s Breakthrough Client Service Standards.
• Maintain and enhance client relationships through conversations that uncover financial needs and identify appropriate products and services.
• Continuously deepen knowledge of Columbia Bank products and services and stay current on changes.
• Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.
• Learn and develop skills to identify proactive relationship-building opportunities, such as outbound telephone calls to clients.

Benefits

• Medical, dental, and vision plans.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance and disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection and legal support.
• Auto and home insurance and pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.
• Competitive incentive plan; the role may be eligible for performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED