Teller

Columbia Bank•Shelton, WA

3d•$18 - $21•Onsite

About The Position

The Teller is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. Guided by the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and banking regulations. The role also supports branch operations, safeguards funds, builds client relationships, identifies financial needs, and refers clients to appropriate bank products, services, and business partners.

Requirements

High school diploma or GED.
Ability to learn and comply with bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
Perform daily tasks that maintain branch integrity, such as using double custody when balancing the ATM, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Safeguard money in the cash drawer and promptly account for or transfer funds to mitigate risk.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in keeping with the bank’s client service standards.
Maintain knowledge of Columbia Bank products and services and stay current on changes.
Discuss and uncover clients’ financial needs and offer appropriate products and services.
Support branch referral goals by identifying and referring clients for basic bank products to the appropriate business partner.

Benefits

Competitive incentive plan.
Professional development through tailored premier banker programs.
Career growth opportunities.
Medical, dental, and vision plans.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.