Teller

Oregon State Credit Union • Albany, OR

14d • Onsite

About The Position

Oregon State Credit Union is seeking a Teller to serve as a front-line representative and help create positive member experiences. The Teller assists members with financial transactions, including deposits, withdrawals, transfers, loan payments, and check cashing. The role also involves understanding members’ needs and offering solutions in their best financial interest, answering basic account inquiries, and supporting daily branch balancing activities. Success requires attention to detail, professionalism, and a genuine interest in helping others.

Oregon State Credit Union is a member-owned, not-for-profit financial services institution established in 1954. Its work is centered on serving member-owners and providing financial solutions that make lives better. This is a full-time, on-site, non-exempt position. The employee must be available Monday through Friday between 8:00 a.m. and 6:15 p.m. Compensation is $20 per hour plus bonuses and incentives; a language pay differential is available for candidates proficient in Spanish. The successful candidate must have the legal right to work in the United States and pass a background screening to the credit union’s satisfaction.

Requirements

• At least six months of relevant customer service or retail experience.
• High school diploma or GED equivalent.
• Excellent listening, communication, and interpersonal skills.
• Strong problem-solving skills, including the ability to independently resolve challenges using available resources.
• Ability to maintain composure and professionalism in demanding situations.
• Demonstrated commitment to confidentiality and compliance with credit union policies, procedures, and applicable laws and regulations, including BSA/AML/OFAC requirements.
• Legal right to work in the United States.
• Ability to pass a background screening to the satisfaction of Oregon State Credit Union.
• Availability to work Monday through Friday between 8:00 a.m. and 6:15 p.m.

Nice To Haves

• Prior cash handling experience.
• General computer and keyboarding skills.
• Bilingual proficiency in English and Spanish; Spanish-proficient candidates are eligible for a language pay differential.

Responsibilities

• Assist members with deposits, withdrawals, transfers, loan payments, and check cashing.
• Consult with members to understand their needs and provide solutions that support their best financial interests.
• Help resolve basic account inquiries.
• Support daily branch balancing activities.
• Provide professional, detail-oriented service and help build genuine connections with members.

Benefits

• Competitive wages, incentive bonuses, and paid holidays and paid time off.
• 401(k) plan with a generous credit union match.
• Employee medical, vision, dental, life, and disability insurance coverage paid 100% by the credit union; dependent coverage is also available.
• Flexible Spending and Health Savings Plans.
• Premier membership perks and loan discounts.
• Company clothing.
• Wellness and recognition programs.
• Initial and ongoing training, promotion, and career advancement opportunities.
• Collaborative and positive workplace culture with a supportive team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED