Teller

The Bank & Trust•Del Rio, TX

3d•Onsite

About The Position

The Teller performs banking transactions and provides customer service. The role handles cash, processes deposits and withdrawals, assists customers with banking needs, maintains accurate financial records, and supports a positive customer experience. The Teller also helps manage ATM transactions and may provide on-call support for ATM issues or maintenance. The position follows applicable state and federal regulations, bank policies, and procedures, including BSA-AML requirements.

Requirements

High school diploma or equivalent, or currently enrolled in school.
Proficiency with computers and Microsoft Office, including Teams.
Basic mathematical proficiency and the ability to perform calculations accurately and efficiently.
Ability to read, count, and handle money precisely and analyze data to identify discrepancies.
Ability to type and use a 10-key keypad by touch.
Strong organization, attention to detail, and prioritization skills.
Excellent written and verbal communication skills.
Credit in good standing.
Ability to work with computer screens for prolonged periods and maintain focus and attention to detail.
Ability to sit or stand for extended periods and frequently stand, walk, sit, and use hands to handle objects or operate controls.
Clear speaking and effective hearing abilities for exchanging information in person and by telephone.
Ability to occasionally reach, climb ladders, balance, stoop, kneel, crouch, crawl, and lift objects up to 50 pounds.
Ability to move around the office and between locations as needed.

Nice To Haves

Six months of customer service and/or cash-handling experience.
Fluency in English and Spanish, with the ability to communicate effectively in both languages.
Familiarity with Jack Henry Silverlake.

Responsibilities

Process customer transactions such as deposits, withdrawals, loan payments, check cashing, cashier’s checks, savings bonds, and cash advances in accordance with bank policies.
Balance and reconcile the cash drawer daily, address discrepancies, maintain appropriate cash levels, and securely handle cash and negotiable instruments.
Recognize and report counterfeit currency according to established procedures.
Provide responsive, courteous, and timely service to internal and external customers based on E2 practices.
Comply with state and federal regulations and bank policies and procedures, including BSA-AML requirements.
Balance and reconcile ATM transactions, resolve discrepancies, and provide on-call support for ATM issues or maintenance needs.
Perform other duties as assigned.
Attend departmental and organizational meetings and serve on bank committees as required.
Travel occasionally between branches and attend off-site meetings and training sessions.
Be available for on-call duties, including some evenings and weekends, and work occasional Saturday shifts.