Teller

Credit Union of Georgia • Jasper, GA

4d

About The Position

Credit Union of Georgia is seeking a Teller for its Pickens Branch. The Teller provides exceptional service to members while efficiently and accurately processing financial transactions, including deposits, withdrawals, loan payments, transfers, cash advances, and check cashing. The role helps maintain positive member relationships and ensures each interaction reflects the credit union’s commitment to quality service.

The Teller follows Credit Union of Georgia brand standards and its member JournEASE experience: Engage, Ask, Solve, and Excite. The position also involves answering member questions, directing members to the appropriate department, maintaining member records, balancing a cash drawer, promoting credit union products and services, and completing assigned training.

Requirements

• At least 1 year of practical work experience.
• High school diploma or GED.
• Complete annual training modules, including cybersecurity, Bank Secrecy Act, and other compliance and regulatory requirements.

Nice To Haves

• Cash-handling experience is strongly preferred.
• Customer-service experience is strongly preferred.

Responsibilities

• Uphold Credit Union of Georgia brand standards and follow the JournEASE member experience: Engage, Ask, Solve, and Excite.
• Provide top-level member service and answer questions about credit union services, referring members to the appropriate department when needed.
• Efficiently and accurately process deposits, withdrawals, loan payments, transfers, cash advances, check cashing, and other member transactions.
• Post transactions to member accounts and maintain member records with minimal errors and assistance.
• Order checks and ATM/debit cards; process cash advances, IRA withdrawals, monetary instruments, and Currency Transaction Reports.
• Balance the cash drawer and complete daily transactions according to Teller Standards.
• Perform miscellaneous tasks such as scanning checks and teller work, filing, computer input, assisting members with the Coin Sorter, and answering the telephone.
• Upsell credit union products and services.
• Follow credit union policies and procedures and maintain current knowledge of them.
• Complete assigned training within the designated timeframe.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED