Teller

Credit Union of Georgia • Jasper, GA

4d

About The Position

Credit Union of Georgia is seeking a Teller for its Pickens Branch. The Teller provides exceptional service to members while efficiently and accurately processing financial transactions, including deposits, withdrawals, loan payments, transfers, cash advances, and check cashing. The role supports positive member relationships and reflects the credit union’s commitment to quality service.

The Teller follows Credit Union of Georgia’s brand standards and member JournEASE experience, maintains accurate member records and cash balances, answers questions about credit union services, and directs members to the appropriate department when needed. The role also includes routine teller and administrative tasks, promoting credit union products and services, and completing required training.

Requirements

• At least 1 year of practical work experience.
• High school diploma or GED.
• Complete annual training modules, including cybersecurity, Bank Secrecy Act, and other compliance and regulatory requirements.

Nice To Haves

• Cash-handling and/or customer-service experience is strongly preferred.

Responsibilities

• Follow Credit Union of Georgia brand standards and the member JournEASE experience by engaging, asking, solving, and exciting members, and deliver top-level service.
• Process transactions efficiently and accurately, answer member questions about credit union services, and direct members to the appropriate department for specific information and service.
• Receive and process deposits, withdrawals, loan payments, and transfers between member accounts as directed.
• Post transactions to member accounts and maintain member records with minimal errors and assistance.
• Order checks, process cash advances and IRA withdrawals, issue monetary instruments, order ATM/debit cards, and prepare Currency Transaction Reports.
• Balance the cash drawer and complete daily transactions with minimal errors.
• Perform miscellaneous tasks such as scanning checks, filing, computer input, assisting members with the Coin Sorter, and answering the telephone.
• Upsell credit union products and services.
• Abide by and maintain current, thorough knowledge of credit union policies and procedures.
• Complete assigned training within the designated timeframe.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED