Teller

Valley Bank of Kalispell•Kalispell, MT

About The Position

The Teller serves customers by completing account transactions and providing account services, including receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier’s checks, traveler’s checks, and Series EE bonds. The position reports to the Head Teller and is part of the Operations department. The role requires accurate transaction processing, balancing teller and bank equipment, customer service, and adherence to bank policies. The Teller works closely with teller-department employees, other bank employees, bank officers, and customers. The position includes working approximately one Saturday per month at the Drive-Up and being willing to work longer hours when needed. The work involves daily computer use for six or more hours, moving around the branch to access files and office machinery, and working in a fast-paced, multitasking environment. The employee regularly talks, hears, stands, and uses their hands; may need to lift, carry, or position items weighing up to 25 pounds; and requires specified near, distance, peripheral, and depth vision and the ability to adjust focus. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

High school diploma or equivalent (GED).
Attention to detail, accuracy, and knowledge of banking fundamentals.
Bookkeeping skills and the ability to perform bookkeeping tasks accurately.
Ability to work with little or no supervision.
Strong interpersonal communication and customer-relations skills.
Ability to remain calm in crisis situations and avoid becoming irritable with employees or customers.
Self-motivation, initiative, good grooming and dress, and a friendly personality.
Willingness and ability to learn quickly.
Ability to say no and stand behind bank policy.
Ability to treat all customers equally regardless of monetary value and treat employees fairly and equitably.
Ability to generate new ideas and adapt to changing products and internal procedures.
Willingness to work longer hours when needed.
Windows-environment computer knowledge and basic knowledge of Microsoft Outlook, Excel, and Word.
Working knowledge of 10-key, a typewriter, a personal computer, and a teller machine.
Ability to use general office equipment, a scanner, an adding machine, and a calculator.
Ability to talk, hear, stand, walk, use hands to grasp, manipulate, or feel objects, and move about the branch.
Ability to occasionally sit, stoop, kneel, crouch or crawl, climb or balance, and reach with hands and arms.
Ability to lift, carry, or move and position items weighing up to 25 pounds as necessary.
Vision abilities including close, distance, peripheral, and depth vision, and the ability to adjust focus.
Ability to work at a computer for six or more hours daily, viewing the screen and using the keyboard.
Ability to work in a fast-paced, multitasking environment.

Nice To Haves

Prior teller experience.

Responsibilities

Process night drop bags and envelopes.
Verify the Transaction Management System (TMS) report daily.
Sort and process morning mail.
Accept deposits, withdrawals, and telephone transfers, and cash checks.
Buy and sell money from the Vault Teller.
Scan Teller Work daily.
Close checking and savings accounts.
Process cashier’s checks and money orders for customers.
Enter monetary instruments on BAM+.
Balance the Visa machine and coin machine.
Accept commercial, escrow, installment, and real estate loan payments.
Redeem savings bonds.
Sell and accept Canadian currency and calculate exchange rates.
File Currency Transaction Reports (CTR) in BAM+.
Balance the Main Bank ATM daily and add money when needed.
Roll coin when needed.
Balance the teller drawer daily.
Process levies for the IRS and State of Montana and judgments from process servers.
Work approximately one Saturday per month at the Drive-Up.
Provide customer account services and complete account transactions accurately.