Teller Part Time Ella and 43rd

Wells Fargo•Houston, TX

11d•Onsite

About The Position

Wells Fargo is hiring a part-time Teller for its National Branch Network at the Ella and 43rd location in Houston, Texas. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and welcoming, reliable service. The Teller is a primary point of contact for customers and represents the branch through strong service, attention to detail, and genuine care. The role involves building foundational banking skills, learning about customer needs, introducing helpful products, services, and digital tools, and connecting customers with bankers for detailed product conversations. The Teller works closely with branch teammates to support daily operations and provide a consistent, high-quality customer experience. Wells Fargo describes the position as a starting point for potential long-term growth and career mobility, supported by training, coaching, and a team-based culture. Spanish is required. The work schedule includes Saturdays, and the position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Spanish language ability is required.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organization and adaptability, including the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
Build relationships and listen to customers to understand everyday financial needs.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable Wells Fargo policies, procedures, risk programs, and compliance obligations; identify and escalate risks or issues appropriately.