Teller - Float

Columbia Bank•Irvine, CA

9d•$20 - $22•Onsite

About The Position

The Teller - Float is typically the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Float Manager, Branch Managers, and Assistant Branch Managers, the role performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and banking regulations. The Teller - Float travels within a geographic area to provide staffing support at branches that need it. The position handles client transactions and cash, supports daily branch operations and controls, safeguards and accounts for funds, and provides proactive client service and problem resolution. The role also builds knowledge of the bank’s products and services, discusses clients’ financial needs, and refers appropriate products to business partners. The role is fully onsite at the posted location(s). The pay range is $20–$22; the selected candidate’s rate depends on factors including job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation. Benefits are available to eligible associates regularly scheduled to work at least 30 hours weekly, beginning the first day of the month following hire.

Requirements

High school diploma or GED.
Ability to learn and comply with bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
Perform and support daily tasks that maintain branch integrity, including balancing ATMs using appropriate double custody, processing night-drop deposits, balancing negotiable instruments and credit card machines, processing returned mail, and updating lobby rate sheets and brochures.
Mitigate risk by safeguarding money in the cash drawer and promptly accounting for or transferring funds.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution consistent with the bank’s client service standards.
Continuously deepen knowledge of Columbia Bank products and services and stay current on changes.
Discuss and uncover clients’ financial needs to identify and offer appropriate products and services.
Support branch referral goals by identifying basic banking products and referring clients to the appropriate business partner.
Travel within a geographic area to cover branches that need staffing support.

Benefits

Medical, dental, and vision coverage for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.
Tailored premier banker development programs and career growth paths.