Teller

Arkansas Federal Credit Union•Maumelle, AR

13d

About The Position

Arkansas Federal Credit Union is seeking a Teller to serve as an advocate and financial expert who helps members achieve their financial goals. The Teller uses a proven methodology to engage members in meaningful conversations, understand their financial needs, and connect them with appropriate products and services. The role focuses on building trust and long-term relationships, efficiently managing teller transactions, understanding Arkansas Federal’s offerings, and referring members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives.

Requirements

At least 7 months of related customer service experience.
At least a high school diploma or equivalent.
Technological proficiency.
Knowledge of financial industry models and products.
Friendly, conversational, trustworthy, passionate, and sincerely concerned for others.

Responsibilities

Build positive relationships with members and earn their trust to retain long-term connections.
Efficiently manage teller transactions, including deposits, withdrawals, and payments.
Understand Arkansas Federal products and services to enhance the member experience.
Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives.
Engage members in conversations to understand their financial needs and help them achieve financial success.

Benefits

Earn up to $20 per hour, with experienced candidates able to earn more.
No weekends.
Learning and development opportunities.
Paid community involvement of up to 48 hours for hourly employees.
Medical, dental, vision, and life insurance.
Long- and short-term disability.
401(k) with employer match and an additional pension plan at no cost to the employee.
Tuition reimbursement.
Four weeks of paid time off plus 11 paid holidays in the first year.
Advancement opportunities.
Arkansas Federal Credit Union membership.