Teller

Columbia Bank•Priest River, ID

6d•$18 - $20•Onsite

About The Position

As the first point of contact for most clients, the Teller helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the role ensures banking transactions are performed accurately, ethically, and in compliance with bank procedures and regulations. Tellers also maintain and enhance client relationships through meaningful conversations that uncover needs and identify opportunities to provide relevant bank products and services. The role performs teller transactions and cash-handling functions, supports daily tasks that maintain branch integrity, and mitigates risk through careful safekeeping and accounting of funds. Tellers interact with internal and external clients, anticipate needs, provide proactive solutions, maintain knowledge of the bank’s products and services, and support branch referral goals. This position is fully onsite at the posted location: 6552 Highway 2, Priest River, ID 83856. The pay range is $18.00–$20.00 per hour. The selected candidate’s pay rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, with details provided during recruitment.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships consistently with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash drawer balancing.
Perform and support daily tasks that maintain branch integrity, such as balancing the ATM using appropriate double custody, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Mitigate risk by ensuring money is safely maintained in the cash drawer and funds are promptly accounted for or transferred.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in alignment with the bank’s Breakthrough Client Service Standards.
Continuously deepen knowledge of Columbia Bank products and services and stay current on changes.
Discuss and uncover customers’ financial needs to identify and offer appropriate products and services.
Support branch referral goals by identifying and referring basic bank product needs to the appropriate business partner.

Benefits

Competitive incentive plan and potential performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth opportunities.
Eligible associates regularly scheduled to work at least 30 hours weekly receive comprehensive healthcare coverage, including medical, dental, and vision plans.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection and legal support.
Auto and home insurance and pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.