Teller

Frost • San Marcos, TX

7d

About The Position

As a Teller at Frost, you are the first point of contact for many customers and help set the standard for their banking experience. You provide customer and teller services, process transactions accurately and in accordance with bank policies, maintain and settle cash and proof transactions, and support customers with requests such as wire transfers and bankcard advances. You are expected to build relationships, manage risk, practice loss prevention, and demonstrate integrity, caring, and excellence.

Requirements

• Availability Monday through Friday, 1:00 p.m.–6:00 p.m., with rotating Saturdays, 8:30 a.m.–1:30 p.m.

Nice To Haves

• Excellent written and verbal communication skills.
• Next-level customer service skills.
• Proficiency in Microsoft applications.
• Cash-handling experience.

Responsibilities

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards.
• Perform daily credit and debit transactions in compliance with established bank policies and procedures.
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions.
• Fill change order requests, wire transfers, and bankcard advances, and exchange negotiable instruments.
• Manage risk while actively practicing loss prevention.
• Use critical-thinking skills and pursue accuracy and efficiency.
• Take action using Integrity, Caring, and Excellence to achieve all-win outcomes.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Long-term disability insurance
• Life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Health and wellness programs, including an Employee Assistance Program
• Referral bonus program

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed