Teller

Valley Bank of Kalispell • Kalispell, MT

17d

About The Position

The Teller serves customers by completing account transactions and providing account services. Duties include receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier’s checks, traveler’s checks, and Series E bonds. The role requires accuracy, customer service, attention to bank policies, and the ability to work independently and adapt to changing products and procedures.

Requirements

• High school diploma or equivalent (GED).
• Self-motivated and able to work with little or no supervision.
• Strong interpersonal communication and customer-relations skills.
• Able to remain calm in crisis situations and treat customers and employees fairly and equitably.
• Willingness and ability to learn quickly.
• Able to say no and stand behind bank policy.
• Attention to detail, accuracy, and understanding of banking fundamentals.
• Bookkeeping skills and the ability to perform tasks accurately.
• Able to generate new ideas and adapt to changing products and internal procedures.
• Willing to work longer hours when needed.
• Computer knowledge in a Windows environment.
• Basic knowledge of Microsoft Outlook, Excel, and Word.
• Working knowledge of 10-key, a typewriter, a personal computer, and a teller machine.
• Able to work in a fast-paced, multitasked environment.
• Able to perform daily computer work for six hours or more, viewing the screen and using the keyboard.
• Able to move about the branch to access file cabinets and office machinery.
• Able to lift, carry, move, and position items weighing up to 25 pounds as necessary.

Nice To Haves

• Prior teller experience.

Responsibilities

• Process night drop bags and envelopes.
• Verify the Transaction Management System (TMS) Report daily.
• Sort and process morning mail.
• Accept deposits and withdrawals, process telephone transfers, and cash checks.
• Sell and buy money from the Vault Teller.
• Scan Teller Work daily.
• Close checking and savings accounts.
• Process cashier’s checks and money orders for customers.
• Enter monetary instruments on BAM+.
• Balance the Visa Machine and Coin Machine.
• Accept commercial, escrow, installment, and real estate loan payments.
• Redeem savings bonds.
• Sell and accept Canadian currency and calculate exchange rates.
• File Currency Transaction Reports (CTR) in BAM+.
• Balance the Main Bank’s ATM daily and add money when needed.
• Roll coin when needed.
• Balance the teller drawer daily.
• Process IRS and State of Montana levies and judgments from process servers.
• Work approximately one Saturday per month at the Drive-Up.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED