Teller Part Time Sierra Meadows

Wells Fargo•Rocklin, CA

1d•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Sierra Meadows location. In this front-line, customer-focused role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately processes transactions, and delivers a welcoming and reliable experience. The Teller is a primary point of contact for customers and represents the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping the Teller learn about customers’ needs and introduce relevant products, services, and digital tools. The Teller identifies opportunities to support customers and connects them with bankers for detailed product conversations. The position works closely with branch teammates to support daily operations and a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture, with exposure to retail banking and opportunities for career growth and mobility.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and actively listen to understand customers’ everyday financial needs.
Connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
Use communication and active listening skills to clarify needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues as appropriate.