Teller (Full Time) - Liberty

Prosperity Bank•Liberty, TX

About The Position

The Teller performs banking transactions including processing deposits and loan payments, cashing checks and other negotiable instruments, transferring funds between accounts, selling official checks and money orders, processing credit card cash advances, and balancing cash. The role promotes the Bank’s products and services while providing courteous, professional customer service and maintaining customer privacy and compliance with Bank procedures. The Teller establishes effective relationships with clients, area personnel, and management; resolves customer requests and inquiries; operates an online teller terminal; assists with training or orientation as needed; and completes required reports and records. Additional assigned duties may include night drop functions and clerical work. The position has no supervisory responsibilities and is performed in a typical office setting without hazardous or significantly unpleasant conditions.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience and cash handling experience.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math skills.
  • Good typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
  • Ability to apply common-sense understanding to detailed but uncomplicated instructions and handle problems involving a few variables.
  • Ability to perform basic math, use decimals to compute ratios and percentages, and interpret graphs.
  • Ability to read and communicate effectively and write complex sentences using proper punctuation.

Nice To Haves

  • Understanding of Bank operations.
  • Previous Teller experience.

Responsibilities

  • Represent the Bank courteously and professionally while processing teller transactions accurately and efficiently.
  • Receive and process deposits and loan payments; cash checks and other negotiable instruments; examine documents for endorsements and negotiability; and process transfers between accounts.
  • Sell traveler’s checks, official checks, and money orders, and process credit card cash advances.
  • Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
  • Follow Teller procedures and compliance requirements consistently, with no more than one proof error within a 30-day period.
  • Promote Bank products and services to meet customer needs and develop or strengthen customer relationships.
  • Promptly resolve client requests and inquiries, operate the online teller terminal, and protect customer information.
  • Coordinate with area personnel and management, assist staff as needed, and help with training or orientation when required.
  • Keep the supervisor informed of area activities, problems, or concerns; complete reports and records accurately and promptly.
  • Attend meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
  • Perform assigned night drop functions and related clerical duties, and keep work areas clean, secure, and well maintained.
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