Teller

PNC•Lumberton, NJ

6d•$33,000 - $55,000•Onsite

About The Position

As a full-time Teller in PNC's Retail organization, based in Lumberton, New Jersey, you will deliver customer experiences focused on improving financial wellbeing and building loyalty. You will process customer interactions, explain available ways to complete financial transactions, identify banking opportunities, and make appropriate referrals. The role is in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Prior experience is not required.
A university or college degree, high school diploma, or GED is not required for primary duties at this level.
A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role, including customer focus and risk management.

Nice To Haves

Accountability
Banking knowledge
Client loyalty
Customer experience
Customer service
Identifying opportunities
Leveraging technology
Proactive sales
Accuracy and attention to detail
Addressing customer needs
Knowledge of banking products
Digital awareness
Effective communication
Fraud detection and prevention
Managing multiple priorities
Matrix management
Problem solving
Understanding customer needs

Responsibilities

Deliver customer experiences that support financial wellbeing, build loyalty, and increase share of wallet.
Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
Engage with customers in the lobby and position PNC products to meet their needs.
Explain options for managing financial transactions using technology, tools, and resources.
Use product and procedural knowledge to resolve customer problems.
Follow policies and procedures, applying sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in alignment with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service
Performance-based incentive eligibility