Teller (Full Time) - Research Blvd

PROSPERITY BANK•Austin, TX

13d

About The Position

The Teller processes deposits, withdrawals, loan payments, account transfers, negotiable instruments, and other transactions while promoting bank products and providing excellent customer service. The position represents the bank professionally, protects customer information, follows teller procedures and compliance requirements, balances cash, and resolves discrepancies. The role also supports colleagues and management, completes records and reports, helps maintain the work area, and performs related duties as assigned. This position has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience and cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills and good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Ability to apply common-sense understanding to detailed but straightforward instructions and solve problems involving a few variables.
Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
Ability to communicate and write clearly, read and understand vocabulary, and use proper punctuation.

Nice To Haves

Understanding of bank operations.
Previous Teller experience.

Responsibilities

Receive and process deposits and loan payments.
Cash checks and other negotiable instruments, and examine documents for endorsements and negotiability.
Process transfers between accounts and credit card cash advances.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, promptly detecting and resolving discrepancies.
Follow teller procedures and compliance requirements, and maintain accurate transaction records.
Promote bank products and services to meet customer needs and develop or strengthen client relationships.
Resolve client requests and inquiries promptly and courteously while maintaining customer privacy.
Operate the online teller terminal and maintain the bank’s professional reputation.
Assist area personnel as required, including training or orientation when needed.
Keep the supervisor informed about area activities, problems, or concerns; complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, or Saturdays.
Perform night drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.