Teller

Associated Bank•Fitchburg, WI

5d•$17 - $23

About The Position

Join Associated Bank as a Teller, providing exceptional service and support across customer interactions. In this front-line role, you will accurately process transactions, identify customer needs, and promote financial solutions that help customers achieve their goals. You will build your banking knowledge while contributing to a team that values collaboration, integrity, and community impact. The role also supports daily branch operations and helps customers use digital and self-service banking tools.

Requirements

High school diploma or equivalent combination of education and experience.
Up to 2 years of demonstrated customer service experience.

Nice To Haves

Experience in retail banking, cash handling, or financial services.

Responsibilities

Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
Accurately and efficiently process customer transactions while following policies and procedures.
Identify customer needs and refer customers to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns professionally and carefully.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.
Comply with applicable enterprise policies, procedures, laws, and regulations, including the Bank Secrecy Act.
Report suspicious activity, customer complaints, procedure violations, and ethical concerns as required.