Full-time Teller - South University

Bell Bank•Fargo, ND

About The Position

This position represents Bell Bank to customers in a courteous and professional manner and provides prompt, efficient, and accurate teller transaction service in accordance with established policies and procedures. The role supports a positive customer experience through friendly interactions, accurate financial processing, and appropriate referrals to bank services and personnel. It also requires maintaining a clean and professional teller area, protecting customer information, completing required training, and following Bell Bank policies and applicable laws and regulations.

Requirements

High school diploma or General Education Degree (GED).
Bookkeeping, calculator, and keyboarding skills.
Good communication, listening, and social skills.
Timeliness and reliability.
Ability to be flexible, prioritize tasks, and remain poised under pressure.
Ability to work flexible hours, including mornings, evenings, and Saturdays, as scheduled.

Nice To Haves

0–2 years of customer service experience.
Experience using Microsoft Outlook, Word, and Excel.

Responsibilities

Deliver exceptional customer service in a professional, friendly, and efficient manner.
Maintain a positive and welcoming environment that enhances each customer's banking experience.
Accurately and promptly process financial transactions and fulfill customer requests.
Address customer issues and grievances when able, and escalate complex issues when necessary.
Produce accurate, high-quality technical work with attention to detail and minimal errors.
Learn Bell Bank's services and identify opportunities to refer customers and non-customers to appropriate personnel or teams.
Maintain neat, uncluttered tills, teller lines, and customer areas.
Maintain the security and confidentiality of personal customer information.
Complete annual departmental, security, and banking regulation training.
Follow Bell Bank values, customer service standards, policies, procedures, systems, Code of Conduct, Bank Secrecy Act, and applicable state and federal laws and regulations.
Comply with information security policies and standards protecting sensitive information.
Maintain prompt and reliable attendance.
Perform other duties as assigned.