Teller (Full Time) - Tyler University

PROSPERITY BANK•Tyler, TX

About The Position

The Teller performs banking transactions and related functions, including processing deposits, withdrawals, loan payments, and account transfers; cashing checks and other negotiable instruments; and selling financial products such as official checks and money orders. The role promotes the Bank’s products and services while providing courteous, professional customer service and maintaining customer privacy. The Teller is responsible for accurate cash handling, daily balancing, resolving discrepancies, following established procedures and compliance requirements, and maintaining records and reports. The position also supports colleagues and management, may assist with training or orientation, and performs related clerical and night drop duties as assigned. This role has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience, including cash handling.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Ability to perform basic math, use decimals to compute ratios and percentages, and interpret graphs.
Ability to understand and carry out detailed instructions and deal with problems involving a few variables.
Ability to read and write effectively and communicate using complex sentences.

Nice To Haves

Understanding of bank operations preferred.
Previous Teller experience preferred.
Proficiencies include Mentor Program, DNA Standard/UX, required training and webinars in the 90-day plan, CTR/MIL understanding, IVIEW, product knowledge, ATM balancing, WITS/Wires (minimum domestic), risk management, and dual control.

Responsibilities

Process deposits, withdrawals, loan payments, and transfers between accounts.
Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders, and process credit card cash advances.
Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain required balancing records.
Follow Teller procedures and compliance requirements, including applicable security procedures.
Promote Bank products and services to meet customer needs and develop or strengthen client relationships.
Respond promptly and courteously to client requests and inquiries while maintaining the privacy of customer information.
Operate the online teller terminal and related business equipment.
Coordinate with area personnel and management, assist colleagues as needed, and assist with training or orientation when required.
Keep the supervisor informed of area activities and problems or concerns; complete required reports and records accurately and promptly.
Attend meetings and training classes, which may occur on weekdays, evenings, and/or Saturdays.
Perform night drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.
Perform other duties as assigned.