Teller (Full Time) - Tyler University

PROSPERITY BANK • Tyler, TX

2d

About The Position

The Teller processes customer transactions, including deposits, withdrawals, loan payments, account transfers, negotiable items, credit card cash advances, and sales of official checks, money orders, and traveler’s checks. The role promotes the Bank’s products and services while providing excellent customer service, maintaining customer privacy, and representing the Bank professionally.

The Teller verifies and balances cash, promptly investigates discrepancies, follows established procedures and compliance requirements, and supports effective working relationships with clients, colleagues, and management. Duties may also include night-drop functions, clerical work, assisting with staff training or orientation, attending meetings and training, and keeping work areas clean, secure, and well maintained. The position has no supervisory responsibilities.

Requirements

• High school graduate or equivalent.
• At least one year of related experience or cash-handling experience.
• Good communication skills.
• Professional appearance, dress, and attitude.
• Good math skills.
• Good typing skills.
• Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
• Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
• Ability to follow detailed but straightforward instructions and handle problems involving a few variables.
• Ability to communicate and write effectively using complex sentences and proper punctuation.
• Ability to hear normal conversations, perform frequent finger and hand movements, and use average visual acuity for documents and equipment.
• Ability to perform sedentary work, sitting most of the time, and occasionally exert 10 to 25 pounds of force.
• Ability to convey detailed or important instructions accurately, loudly, or quickly when needed.

Nice To Haves

• Understanding of bank operations.
• Previous Teller experience.

Responsibilities

• Process deposits, loan payments, account transfers, withdrawals, and other teller transactions.
• Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
• Sell traveler’s checks, official checks, and money orders, and process credit card cash advances.
• Verify and balance cash daily, maintain balancing records, and promptly detect and resolve discrepancies.
• Follow Teller procedures, compliance requirements, and security procedures; maintain no more than one proof error within a 30-day period.
• Promote and cross-sell Bank products and services to address customer needs and strengthen customer relationships.
• Provide courteous, professional customer service and promptly resolve customer requests and inquiries.
• Operate the online teller terminal and maintain the privacy of customer information.
• Establish and maintain effective working relationships with clients, area personnel, and management.
• Assist area personnel and support training or orientation as needed.
• Keep the supervisor informed of area activities and problems or concerns.
• Complete required reports and records accurately and promptly.
• Attend meetings and training classes, which may be held on weekdays, evenings, or Saturdays.
• Perform night-drop functions and related clerical duties as assigned.
• Ensure work areas are clean, secure, and well maintained.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED