Teller Part Time Concho Permian District

Wells Fargo & Company•San Angelo, TX

9d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Concho Permian District posting location in San Angelo, Texas. In this front-line, customer-focused role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately completes transactions, and provides a welcoming and reliable experience. As a primary customer contact, the Teller represents the branch through attentive service, care, and attention to detail. The Teller builds foundational banking skills by learning about customer needs and introducing relevant products, services, and digital tools. The role includes identifying opportunities to support customers and referring them to bankers for more detailed product conversations. The Teller works closely with branch teammates to maintain smooth daily operations and a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture, and the role offers exposure to retail banking and potential career growth. The schedule will include Saturdays. This position is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles and attention to detail when processing transactions across multiple systems in a fast-paced environment.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process transactions and engage customers with care to deliver a positive and reliable branch experience.
Process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to suitable banking options, digital tools, self-service options, or team members.
Build customer relationships, actively listen to understand everyday financial needs, and connect customers with relevant information, services, tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk according to policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable Wells Fargo risk and compliance programs, policies, and procedures; escalate and help remediate issues as appropriate.