Full Time Teller - Huntington

FourLeaf Career•Huntington, NY

About The Position

The Teller contributes to branch success by delivering exceptional member experiences, processing financial transactions accurately and efficiently, and fostering lasting member relationships. The role involves sharing product knowledge, identifying member needs, recommending relevant FourLeaf products and services, and referring members to platform staff or business partners when additional assistance is appropriate. Availability Monday through Saturday is required. The Teller processes transactions using FourLeaf systems and established procedures; supports member service and lobby operations; participates in branch opening and closing, reporting, audit, and dual-control activities; and follows banking policies and regulatory requirements. The role also supports individual, branch, Retail Banking, and organizational goals by meeting or exceeding assigned performance goals and metrics.

Requirements

  • High school diploma or GED.
  • 1–4 years of customer service and cash-handling experience.
  • PC, Windows, and internet proficiency.
  • Detail orientation and strong organizational skills.
  • Superior member service, excellent communication, and time-management skills.
  • Availability Monday through Saturday.

Responsibilities

  • Process financial transactions accurately and efficiently, including deposits, withdrawals, payments, bank checks, money orders, gift cards, and applicable Speed Deposit and Night Drop transactions.
  • Apply established policies, procedures, and banking regulations when making transaction decisions, including check-hold determinations under funds availability policy.
  • Identify risk indicators and escalate concerns to supervisors when necessary.
  • Manage teller-line and drive-up traffic to limit member wait times.
  • Welcome members, cultivate relationships, identify their needs, recommend relevant products and services, and refer them to platform staff or business partners as appropriate.
  • Support lobby management by checking in with members waiting for platform services and handling requests that can be completed at the teller line, such as printing debit cards and submitting fraud claims or disputes.
  • Participate in branch opening and closing procedures, daily reporting, audit tasks, and dual-control activities.
  • Maintain controls, reconciliations, and reports, including verifying currency and balancing an individual cash box or teller cash recycler (TCR), and handling daily reports, CTRs, and SARs.
  • Stay current with and comply with policies, procedures, and banking regulations, including Bank Secrecy Act, Anti-Money Laundering, and Office of Foreign Assets Control requirements.
  • Identify and handle existing and emerging risks and fraud trends to minimize exposure to members and FourLeaf.
  • Contribute to individual, branch, Retail Banking, and organizational goals by meeting or exceeding assigned performance goals and metrics.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with employer match.
  • Reimbursement programs, including tuition reimbursement.
  • Wellness programs.
  • Annual performance-based bonus.
  • Flexible work options.
  • Volunteer opportunities.
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