Full Time Teller - Huntington

FourLeaf Federal Credit Union•Town of Huntington, NY

About The Position

The Teller contributes to branch success by delivering exceptional member experiences, processing financial transactions accurately and efficiently, and fostering long-lasting member relationships. The role includes sharing product knowledge, identifying member needs and suitable FourLeaf products and services, and referring members to platform staff or business partners when additional assistance is appropriate. Availability Monday through Saturday is required. The position supports branch operations, member service, compliance, and organizational goals. Duties include processing a range of transactions, managing teller-line and drive-up traffic, assisting members in the lobby, supporting branch controls and reporting, and identifying risks and potential fraud.

Requirements

High school diploma or GED.
1–4 years of customer service and cash-handling experience.
PC, Windows, and internet proficiency.
Detail orientation and strong organizational skills.
Excellent member service, communication, and time-management skills.
Availability Monday through Saturday.

Responsibilities

Process deposits, withdrawals, payments, bank checks, money orders, gift cards, Speed Deposit transactions, and Night Drop transactions when applicable.
Apply FourLeaf systems and established policies and procedures to process transactions accurately and efficiently.
Make decisions in accordance with policies, procedures, and regulatory banking requirements, including determining check holds under the funds availability policy.
Identify risk red flags and refer escalations to supervisors when necessary.
Manage teller-line and drive-up traffic to limit waiting times.
Build member relationships, provide exceptional service, identify member needs, and recommend beneficial products and services.
Refer members to platform staff or business partners for additional banking assistance.
Welcome members as they enter the branch and assist with lobby management by checking in with members waiting for platform services.
Process requests handled at the teller line, such as printing debit cards and submitting fraud claims and disputes.
Participate in branch opening and closing procedures, daily reports, audit tasks, and dual control.
Maintain controls, reconciliations, and reports, including verifying currency and balancing individual cash boxes or cash recyclers (TCR), daily reports, CTRs, and SARs.
Stay current with and follow policies, procedures, and banking regulations, including Bank Secrecy Act, Anti-Money Laundering, and Office of Foreign Asset Control requirements.
Identify and handle existing and emerging risks and fraud trends to minimize exposure to members and FourLeaf.
Contribute to individual, branch, Retail Banking, and organizational goals by meeting or exceeding assigned performance goals and metrics.