Retail Associate - Full Time (Huntington)

Goodwill Industries of Northeast Indiana•Huntington, IN

3d•Onsite

About The Position

Goodwill Industries of Northeast Indiana, Inc. is hiring a full-time Retail Associate for its Huntington, Indiana store. The role supports the organization’s mission to empower and prepare people for independence through training, personal growth, and work. Associates assist customers with purchases, operate the cash register, maintain the sales floor and fitting rooms, stock and organize merchandise, sort and grade donations, and price items. They also help donors bring donations into the building and issue tax receipts. The position offers a predictable schedule, no late nights, every other weekend off, and time with family on major holidays. Employees who interact with the public are expected to maintain a positive outlook and a pleasant, courteous, and helpful demeanor toward customers, donors, coworkers, and clients. The work is routine or repetitive and follows established rules and procedures. The employee may make decisions that affect the efficiency, accuracy, or correctness of work. The role involves contact with customers, donors, and coworkers and includes handling confidential information. Employees must follow Goodwill’s code of ethics, safety standards, and relevant policies and procedures. The position is subject to a background check and random alcohol and drug testing.

Requirements

At least three months of working experience.
Ability to make change and operate a POS terminal.
Basic literacy to complete forms.
Ability to work flexible hours, including weekends and evenings.
Ability to work within a team.
Ability to lift, push, or pull up to 20 pounds frequently, up to 50 pounds occasionally, and up to 100 pounds occasionally; the ability to fully perform lifting and moving duties is mandatory.
Friendly demeanor and excellent interpersonal and verbal communication skills.
Ability to work in a fast-paced and changing environment.
Subject to a background check.
Subject to random alcohol and drug testing as specified in the Drug-Free Workplace Program.
Must comply with Goodwill’s Code of Ethics.

Responsibilities

Operate the cash register, provide correct change and receipts, and bag purchases.
Accept credit-card payments according to established procedures.
Watch for illegal activity and alert management.
Keep the cash-register area orderly and stocked with necessary supplies.
Maintain the sales floor and fitting rooms during business hours.
Refer customer problems to management.
Sort, hang, and tag clothing donations according to established guidelines.
Pull items according to established procedures and meet production standards.
Provide customer service professionally and maintain a pleasant, courteous, and helpful demeanor with customers, donors, coworkers, and clients.
Follow safety rules and practices and report unsafe conditions or acts.
Perform other duties assigned by management in support of Goodwill’s mission.
Assist customers in locating merchandise and prices.
Display merchandise in windows and display cases.
Answer telephone calls and other inquiries about donation sites and policies.
Attend monthly store meetings.
Comply with Goodwill’s Code of Ethics and applicable policies and procedures.