Retail Associate - Full Time (Huntington)

GOODWILL INDUSTRIES OF NORTHEAST INDIANA INC•Huntington, IN

4d•Onsite

About The Position

Goodwill Industries of Northeast Indiana, Inc. is hiring a full-time Retail Associate for its store in Huntington, Indiana. The role supports Goodwill’s mission to empower and prepare people for independence through training, personal growth, and work. Associates assist customers with purchases, operate the cash register, maintain and stock the sales floor, sort and price donated merchandise, and assist donors. The position offers a predictable schedule, no late nights, every other weekend off, and time with family on major holidays. Employees who interact with the public are expected to maintain a positive outlook and a pleasant, courteous, and helpful demeanor with customers, donors, coworkers, and clients. The work is routine and may be repetitive, with established rules and procedures. It involves indoor working conditions and substantial standing, walking, reaching, grasping, lifting, pushing, and pulling. Heavy work includes moving objects up to 20 pounds frequently, up to 50 pounds occasionally, and up to 100 pounds occasionally; the ability to perform lifting and moving duties is mandatory. The position has no supervisory responsibilities. Performance is reviewed at 30, 60, and 90 days after hire and annually thereafter by the Store Manager.

Requirements

At least three months of work experience.
Ability to make change and operate a POS terminal.
Basic literacy to complete forms.
Ability to work flexible hours, including weekends and evenings.
Ability to work as part of a team.
Ability to lift, push, or pull up to 20 pounds frequently, 50 pounds occasionally, and 100 pounds occasionally.
Ability to fully perform lifting and moving duties is mandatory.
Subject to a background check.
Subject to random alcohol and drug testing under the Drug-Free Workplace Program.
Must comply with Goodwill’s Code of Ethics.

Responsibilities

Operate the cash register, provide correct change and receipts, and bag purchases.
Accept credit card payments according to established procedures.
Watch for illegal activity and alert management.
Keep the cash register area orderly and stocked with necessary supplies.
Maintain the sales floor and fitting rooms during business hours.
Refer customer problems to management.
Sort, hang, and tag clothing donations according to established guidelines.
Pull items according to established procedures and meet production standards.
Handle customer service professionally and maintain a pleasant, courteous, and helpful demeanor with the public.
Follow safety rules and practices.
Perform other duties assigned by management in carrying out Goodwill’s mission.
Assist customers in locating merchandise and prices.
Display merchandise in windows or display cases.
Answer telephone calls and other inquiries regarding donation sites and policies.
Attend monthly store meetings.
Adhere to Goodwill’s Code of Ethics and applicable policies and procedures.