Teller

Vibrant Credit Union•Moline, IL

About The Position

A Teller performs transactional duties to serve members by receiving or paying out funds with high accuracy. The role provides prompt, efficient, accurate, and courteous service to all. The position operates in a professional office environment and routinely uses standard office equipment. Daily work involves communication, movement, and other physical activities, with most functions requiring light physical exertion indoors at controlled temperatures. This job description is not intended to provide a comprehensive list of all employee activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice.

Requirements

  • High school diploma or GED required.
  • Working knowledge of account structure and ownership.
  • Experience with sales and promotional strategies.
  • Basic knowledge of banking terminology.

Nice To Haves

  • Previous cash handling experience preferred.

Responsibilities

  • Consistently identify and promote relevant products and services to meet member needs.
  • Complete all opening, closing, and balancing procedures.
  • Perform routine and advanced branch transactions, including cash handling, deposits, withdrawals, loan payments, and balance inquiries.
  • Enhance the member experience by assessing member needs and promptly assisting when appropriate.
  • Demonstrate conflict management practices when dealing with escalated members.
  • Deliver profound and individualized member experiences.
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