Teller

Columbia Bank • Longview, WA

11d • Onsite

About The Position

The Teller is the first point of contact for many clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The role also supports branch operations, safeguards funds, builds client relationships, identifies financial needs, and refers clients to appropriate products, services, or business partners.

This position is fully onsite at 1225 WA Way, Longview, WA 98632. The pay range is $18.00–$22.00 per hour. The selected candidate’s pay rate depends on job-related knowledge, skills, experience, education, and geographic location. Performance-based incentive compensation may also be available, with details provided during recruitment.

Requirements

• High school diploma or GED.
• Ability to learn and comply with all bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• One year of previous banking or customer service experience.
• Bilingual ability.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, and check cashing.
• Balance the cash drawer and promptly account for or transfer funds while ensuring money is kept safely.
• Complete daily tasks that maintain branch integrity, such as using double custody when balancing the ATM, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
• Mitigate risk and comply with Columbia Bank procedures and banking regulations.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in alignment with the bank’s service standards.
• Build and maintain client relationships through meaningful conversations that uncover financial needs.
• Maintain knowledge of Columbia Bank products and services and stay current on changes.
• Offer appropriate products and services and support branch referral goals by referring basic banking needs to the appropriate business partner.

Benefits

• Competitive incentive plan and potential performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth opportunities.
• Eligible associates scheduled to work at least 30 hours weekly receive comprehensive healthcare coverage, including medical, dental, and vision plans.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance and disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection and legal support.
• Auto and home insurance and pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED