Teller

Columbia Bank•Gooding, ID

17d•Onsite

About The Position

As the first point of contact for most clients, Tellers help deliver the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, confidentially, and in compliance with Columbia Bank procedures and banking regulations. The role also maintains and enhances client relationships through meaningful conversations that uncover client needs and identify opportunities to offer bank products and services. The Teller performs client transactions and cash-handling functions, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing. The role supports daily branch tasks that maintain operational integrity, mitigates risk by safeguarding funds and accounting for or transferring them promptly, and provides proactive solutions and problem resolution to internal and external clients. Tellers continually build their knowledge of the bank's offerings and changes, discuss customer financial needs, and support branch referral goals by identifying basic banking needs and referring clients to appropriate business partners. This position works fully onsite at 746 Main Street, Gooding, Idaho 83333. The pay range is $18.00–$20.00; the selected candidate's rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
Perform and support daily tasks that maintain branch integrity, such as using double custody when balancing the ATM, processing night-drop deposits and returned mail, balancing negotiable instruments and the credit card machine, and updating lobby rate sheets and brochures.
Mitigate risk by safeguarding cash in the drawer and promptly accounting for or transferring funds.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in line with the bank's Breakthrough Client Service Standards.
Continuously deepen knowledge of Columbia Bank products and services and stay current on changes.
Discuss and uncover customers' financial needs to identify and offer appropriate products and services.
Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan and potential performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth opportunities.
Eligible associates scheduled to work at least 30 hours weekly receive comprehensive healthcare coverage, including medical, dental, and vision plans.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection and legal support.
Auto and home insurance and pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.