Teller (Starting pay $19/hr.) - Trafficway Branch Kansas City, MO

First National Bank•Kansas City, MO

2d•Onsite

About The Position

The Teller is accountable for providing exceptional service while processing customer transactions at FNBO branch locations. Tellers serve customers with a friendly, positive attitude, take pride in their work, and commit to the values outlined in FNBO’s Operating Philosophy. This team-oriented role offers an introduction to finance and banking. The Teller seeks opportunities to exceed customer expectations by providing consistent, efficient, and accurate transaction service, and is empowered to make appropriate decisions for customers. Tellers participate in training and work with their team to support individual and team success. The position is expected to be performed onsite at the posted location; the work location may change based on business needs.

Requirements

High school diploma or GED.
Excellent interpersonal communication skills.
Desire to meet the financial needs of customers and the community.
Ability to stand for long periods of time.

Nice To Haves

Ability to lift and carry 25 pounds.
Previous cash handling experience.
Previous Teller experience.
Demonstrated customer service skills.
Critical thinking and creative problem-solving skills.
Bilingual in Spanish.

Responsibilities

Process customer transactions with consistent, efficient, and accurate service.
Provide friendly, positive service and seek opportunities to exceed customer expectations.
Make appropriate decisions in support of customers’ needs.
Participate in training activities and work with the team to achieve individual and team success.