Teller

Central Bancompany • Springfield, MO

11d

About The Position

The Teller works in a fast-paced environment, providing a variety of teller account services, including handling deposits, withdrawals, and payments, greeting customers, and maintaining accounts. The Teller serves as a professional representative of the company and builds customer relationships by learning about customers’ financial well-being and providing solutions to meet their needs. The role offers opportunities for advancement.

Requirements

• High school diploma or GED certificate.
• Basic math skills.
• Intermediate PC and typing skills.
• Ability to count U.S. currency.
• Attention to detail and a high degree of accuracy.
• Strong customer relations skills.
• Ability to communicate and work cooperatively and positively with employees and customers.
• Enjoy customer interactions, including actively looking for referral opportunities in a customer-centric manner.
• Ability to stand for long periods of time.
• Ability to lift 20 lbs.

Nice To Haves

• Cash handling and/or customer service experience preferred.

Responsibilities

• Process financial transactions accurately and promptly in a friendly, professional manner through the lobby, drive-thru, night-drop, mail, or ATM.
• Balance daily work and the assigned cash drawer, and research differences as applicable.
• Listen actively to customers and communicate in a friendly, positive manner, including in difficult situations.
• Provide quality customer service in accordance with the Legendary Service Standards.
• Recognize and interpret customer needs, and recommend bank products and services in a customer-centric manner.
• Refer customers to other lines of business for traditional and non-traditional products and services.
• Participate in the branch sales program and contribute to goal achievement.
• Perform teller functions in accordance with established bank policies, procedures, and regulations.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED