Teller (Full Time) - Beltway

PROSPERITY BANK•Houston, TX

15d

About The Position

The Teller processes customer deposits and withdrawals, posts transactions to general ledger accounts, cashes negotiable items, processes loan payments, and handles items such as savings bonds and cashier’s checks. The role promotes the Bank’s products and services while providing excellent customer service and maintaining professional relationships with clients, colleagues, and management. The position has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience and cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and present information effectively in one-on-one and small-group situations.
Ability to follow detailed but uninvolved written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Required proficiency or training areas include the Mentor Program, DNA Standard/UX, required training and webinars in the 90-day plan, CTR/MIL understanding, IVIEW, product knowledge, ATM balancing, WITS/Wires (minimum domestic), risk management, and dual control.

Nice To Haves

Understanding of Bank operations.
Previous Teller experience.

Responsibilities

Represent the Bank courteously and professionally while processing teller transactions efficiently, effectively, and accurately.
Receive and process deposits and loan payments.
Cash checks and other negotiable instruments, examining documents for endorsements and negotiability.
Process transfers between accounts and credit card cash advances.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, maintain balancing records, and promptly detect and resolve discrepancies.
Follow teller procedures and compliance requirements, with no more than one proof error within a 30-day period.
Offer and cross-sell Bank products and services to meet customer needs and strengthen client relationships.
Promptly resolve client requests and inquiries, maintain customer privacy, and uphold the Bank’s quality reputation.
Operate the online teller terminal.
Assist area personnel as required and help with training or orientation as needed.
Keep the supervisor informed of area activities, problems, or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, and/or Saturdays.
Perform night drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.
Perform other duties as assigned.