Teller

First Interstate•Bellevue, NE

5d•Onsite

About The Position

The Teller is responsible for daily teller transactions in both the lobby and drive-up locations of the branch. The role also delivers outstanding client service and develops and maintains client relationships by recognizing opportunities to refer clients to additional products and other lines of business. The position is located at the Galvin Rd. S. branch in Bellevue, Nebraska. The teller processes a variety of client transactions, answers questions in person and by telephone, identifies cross-sell and referral opportunities, and handles special client requests. The role also reconciles the cash drawer, follows bank operations and security procedures, protects confidential information, and supports colleagues and branch success. Work hours vary based on scheduling and business need; regular and predictable attendance is required.

Requirements

High School Diploma or General Education Degree (GED) required.
Ability to handle confidential and sensitive information with discretion.
Strong mathematical aptitude.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Exceptional attention to detail.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available as needed.
Regular and predictable attendance is required.

Nice To Haves

Experience in a cash handling role is preferred.

Responsibilities

Process client account transactions, including deposits, loan payments, check cashing, savings withdrawals, night and mail deposits, cashier’s checks, and savings bond redemptions.
Answer clients’ questions in person and over the telephone.
Process additional transactions as needed, including preparing currency transaction reports.
Identify basic cross-sell and referral opportunities, inform clients about services and promotions, determine client needs, and direct clients to a banker.
Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
Process consumer credit card applications.
Complete special client requests, including closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
Reconcile the cash drawer by verifying transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
Follow bank operations and security procedures, including dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting with certification of proof.
Maintain client confidentiality and caution others regarding potential breaches.
Attend training sessions to enhance job knowledge.
Support client service and bank success by welcoming new or different requests and helping team members accomplish results.
Demonstrate basic product knowledge and proficiency with client-facing systems.
Complete work accurately with minimal errors.
Participate in volunteer activities.
Perform other duties as assigned.