Teller - Oak Grove

CENTRAL BANCOMPANY, INC.•Oak Grove, MO

About The Position

The Teller is a member of the retail banking team who supports banking operations and helps customers with their financial needs. Working in a fast-paced, engaging environment, the Teller serves as a professional representative of the organization, builds customer relationships, and offers tailored solutions. The role provides opportunities for growth and advancement. The Teller processes financial transactions through channels including the lobby, drive-thru, and ATM; balances an assigned cash drawer; and provides friendly, professional customer service. The position also involves identifying customer needs, recommending appropriate bank products and services, and referring customers to other lines of business.

Requirements

  • Basic math, computer, and typing skills, and the ability to count U.S. currency.
  • Analytical skills and a high level of attention to detail and accuracy.
  • Strong interpersonal and communication skills, with the ability to work cooperatively and positively with internal and external customers.
  • Ability to stand for long periods and lift 20 pounds.

Nice To Haves

  • Cash-handling and/or customer-service experience preferred.
  • Spanish-speaking bilingual ability preferred.

Responsibilities

  • Process financial transactions accurately and promptly in a friendly, professional manner through the lobby, drive-thru, ATM, and other channels.
  • Balance an assigned cash drawer and research differences as applicable.
  • Listen actively and communicate positively and professionally with customers, including in difficult situations.
  • Recognize customer needs and cross-sell bank products and services with customer-centric recommendations.
  • Refer customers to other lines of business for traditional and non-traditional products and services.

Benefits

  • Competitive compensation tailored to experience and skills.
  • Medical, dental, and vision coverage, plus company-paid life insurance.
  • 401(k) plan with an automatic 4% company contribution and a 50% match on the first 6% contributed by the employee.
  • 18 days of paid time off, a birthday PTO day, and 11 paid federal bank holidays annually.
  • Tuition reimbursement.
  • Career growth opportunities and a promote-from-within philosophy.
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