Teller Part Time Canyon Country

Wells Fargo Bank•Canyon Country, CA

3d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in Canyon Country, California. In this customer-focused, front-line role, the Teller supports everyday banking needs through in-branch interactions, processes transactions accurately, and provides a welcoming and reliable customer experience. The Teller represents the branch through attentive service, careful work, and genuine care. The role develops foundational banking skills by helping customers with their needs and introducing helpful products, services, and digital tools. The Teller identifies opportunities to assist customers and connects them with a banker for more detailed product conversations. Working with branch teammates, the Teller helps daily operations run smoothly and contributes to a consistent, high-quality customer experience. Wells Fargo describes the position as an entry point to retail banking and potential long-term career growth supported by training, coaching, and a team-based culture. The position is based at 19309 Soledad Canyon Rd, Canyon Country, CA 91351. The work schedule includes Saturdays. The base pay range is $22.00–$27.50; employees may also be eligible for incentive opportunities. The position is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
Ability to work a schedule that includes Saturdays.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.

Nice To Haves

Experience in customer-facing roles and strong attention to detail, including the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills for working effectively with branch teammates.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Communicate clearly, clarify customer needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow Wells Fargo policies and procedures and fulfill applicable risk and compliance obligations, including timely escalation and remediation of issues.