Telegraph Canyon - Part-time Senior Teller

Mission Fed•Chula Vista, CA

2d•$22 - $24•Onsite

About The Position

The Senior Teller serves as both a teller and platform representative, providing members with comprehensive financial support and guidance. The role focuses on building relationships, solving problems, educating members on financial products, and working in a fast-paced branch environment. This is an on-site, part-time position in San Diego, California, scheduled for 20 hours per week, including a full workday every Saturday. Compensation is $22.00–$23.50 per hour, plus incentives; actual compensation depends on experience, qualifications, skills, internal equity, and other job-related considerations permitted by law. Mission Federal Credit Union describes its culture through six core values: Integrity, Service, Commitment, Teamwork, Trust, and Communication. It highlights investment in employees, professional growth, and community connections. The organization has served San Diego for more than 60 years and emphasizes helping members achieve financial well-being.

Requirements

High school diploma, GED, or equivalent.
At least 12 months of retail and/or customer service experience, or at least 6 months of experience in a financial institution or similar industry.
Basic computer proficiency and familiarity with Microsoft Office.
Strong communication and problem-solving skills.

Nice To Haves

Cash handling experience.
Sales or cross-selling experience.
Experience in a retail banking or credit union environment.
Familiarity with Symitar.

Responsibilities

Welcome and engage members with a warm, professional attitude.
Accurately and efficiently process deposits, withdrawals, transfers, loan payments, wire transfers, official checks, cash advances, and gift cards.
Open new accounts, shares, and credit card accounts.
Conduct needs-based conversations to identify products and services suited to members’ financial goals.
Educate members about digital banking tools and self-service channels.
Follow up with members to assess satisfaction and identify additional ways to help.
Support branch and individual sales goals through referrals and cross-selling that benefit members.
Balance cash drawers and support end-of-day branch balancing activities.
Prepare account-opening and credit card documentation accurately and in compliance with regulatory requirements.
Protect member information and company assets by following security procedures.
Maintain knowledge of products, policies, procedures, and regulatory requirements, including BSA compliance.
Assist team members with research and resolution of balancing discrepancies.
Participate in branch meetings, community events, and sales initiatives.