Teller

Bravera Careers•Devils Lake, ND

12d•Onsite

About The Position

Bravera Bank is hiring a full-time Teller in Devils Lake, North Dakota. This customer-facing position is responsible for processing customer transactions quickly and accurately while maintaining a positive, professional image. The Teller provides exceptional customer service, listens and communicates effectively to build trusted customer relationships, and handles transactions with attention to detail. The role processes a range of personal and commercial transactions, maintains and monitors a cash drawer, follows banking policies and regulations, and supports internal controls and branch operations. The Teller also helps resolve customer concerns, promotes bank products and services, participates in community activities, and supports compliance and fraud-prevention efforts, including reporting suspicious activity to the BSA Officer. Bravera describes itself as an employee- and director-owned company focused on continuous improvement and employee development. It offers training opportunities and tuition reimbursement, along with compensation, benefits, retirement, and stock opportunities.

Requirements

High school diploma or equivalent.
Less than one year of banking or customer service experience.
Ability to think independently.
Attention to detail and the ability to handle transactions accurately.
Ability to maintain a high level of confidentiality and professionalism.

Nice To Haves

One to two years of post-secondary education is preferred.

Responsibilities

Assist customers with accurate transaction processing while providing quality customer service.
Process commercial and personal deposits, loan payments, credit card payments and cash advances, savings bonds, cashier’s checks, check orders, telephone transfer requests, and Tax & Treasury deposits.
Accurately handle, maintain, and monitor the cash drawer.
Cross-sell bank products and services.
Know and follow current banking policies and regulations relating to the deposit and withdrawal of funds.
Monitor and verify internal control processes and procedures for the Teller area.
Open safe deposit boxes and follow related procedures.
Resolve customer problems.
Perform branch capture duties.
Make address changes and maintain customer information files (CIF).
Promote the organization in the community by participating in civic and community events, activities, committees, and organizations.
Maintain confidentiality and professionalism regarding employee and customer information and issues.
Contribute to the overall success of the organization by leveraging opportunities across Bravera Bank entities.
Follow banking rules and regulations, including Bank Secrecy Act requirements.
Proactively help prevent illegal activities, remain alert for possible fraud including money laundering, and report suspicious activity to the BSA Officer.