Full Time Teller, Camp Hill, PA

Santander•Camp Hill, PA

3d•$30,000 - $47,000

About The Position

The Teller assists customers with financial needs and processes banking transactions while providing exceptional customer service. The role resolves customer concerns, minimizes risk, helps defend against fraud, identifies and refers product solutions, and escalates complex issues for timely resolution. The position may also support nearby branch locations based on business necessity. The Teller welcomes customers, helps minimize wait times, processes deposits, withdrawals, and transfers, handles cash, and maintains accurate cash drawer balances. The role follows bank policies and procedures, including compliance and risk-management protocols; identifies opportunities to cross-sell bank products; uses digital tools to educate customers about self-service options; assists with custodianship, audits, and other operational tasks; and maintains a clean, organized work area. The role requires working branch hours, which may include evenings and weekends. Frequent minimal physical effort such as sitting, standing, and walking is required. Depending on location, occasional moving and lifting of light equipment and/or furniture may also be required.

Requirements

High school diploma or GED.
At least 6 months of cash-handling experience.
At least 6 months of demonstrated customer-service experience.
Excellent customer-service skills and a passion for helping others.
Ability to identify and escalate risk concerns to appropriate channels.
Ability to follow directions, policies, and procedures.
Effective listening and communication skills.
Comfort using digital tools and technology to enhance customer engagement.
Energetic, organized, and able to multitask in a fast-paced, changing environment.
Accuracy and attention to detail.
Computer proficiency and basic math skills.
Ability to work branch hours, which can include weekends and evenings.
Legally authorized to work in the United States on a full-time basis without employer sponsorship to commence employment.

Nice To Haves

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Preferred experience with Microsoft Office products.

Responsibilities

Welcome customers, minimize wait times, and assist with banking needs.
Process deposits, withdrawals, transfers, and other transactions.
Handle cash and maintain accurate cash drawer balances.
Follow bank policies and procedures, including compliance and risk-management protocols to prevent fraud.
Recognize opportunities to cross-sell bank products and deepen customer relationships.
Use digital tools to educate customers about self-service options.
Assist with custodianship, audits, and other operational tasks.
Maintain a clean and organized work area.
Support nearby branch locations when business necessity requires.
Identify and escalate risk concerns through appropriate channels.
Resolve customer concerns and escalate complex issues for timely resolution.